cx-software - Synthetix https://synthetix.com Customer service software | Conversational AI Fri, 20 May 2022 08:54:12 +0000 en-GB hourly 1 https://wordpress.org/?v=6.6.2 The Best Customer Service Tools For The Contact Centre  https://synthetix.com/cx-software/best-customer-service-tool/ Thu, 19 May 2022 08:44:33 +0000 https://synthetix.com/?p=29640 When your customers reach the contact centre, it Is because they have an issue that needs resolving. It is also likely that they are frustrated. It is therefore a critical time in the after-sales journey and should be dealt with in the most efficient way to maintain a good relationship and boost CSAT.

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