Retail - Synthetix https://synthetix.com Customer service software | Conversational AI Thu, 28 Jul 2022 15:58:39 +0000 en-GB hourly 1 https://wordpress.org/?v=6.6.2 How Major UK Beauty Retailer Reduced Handling Times And Boosted Customer Satisfaction  https://synthetix.com/case-study/beauty-retailer-case-study/ Tue, 05 Apr 2022 08:43:22 +0000 https://synthetix.com/?p=27726 Case Study A client from 2013, leading Health and Beauty Retailer wanted a customer service solution that allowed them to support their customers in a variety of different ways, including self-service and agent-assisted. Their existing FAQ capabilities were limited in content and laborious to manage. The Beauty giant wanted a solution that was easy to […]

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